Bodycraft Grievance & Customer Support

Find the right support

You can raise a grievance about any of the following areas. Choose the category that best matches your concern when submitting the form above.

1. Appointments

Concerns related to booking, rescheduling, cancellations, or your appointment experience.

2. Salon Services

Concerns about salon treatments, service quality, pricing or recommendations.

3. Clinic Services

Concerns related to dermatology, aesthetic treatments, consultations, or follow-ups.

4. Membership Support

Concerns about membership plans, renewals, benefits, or account assistance.

5. Payments & Billing

Concerns about invoices, payment confirmation, billing discrepancies, or payment disputes.

6. Refund Requests

Concerns about eligible refunds, refund delays, or refund status.

7. Customer Feedback

Concerns or feedback about your experience that remain unresolved.

Frequently
asked questions

How do I contact Bodycraft Customer Care?

Reach Bodycraft Customer Care at +91 97310 06688, +91 99000 36356, or guestrelations@bodycraft.co.in for appointments, service queries, or customer grievances.

What are Bodycraft's customer care working hours?

Our Bodycraft customer support team is available from 10 AM - 7 PM. You can also submit your query through our support portal or email anytime.

How can I raise a customer grievance?

Complete the Bodycraft Customer Grievance form on this page. Our team will review your request and respond with the next steps.

Can I modify or cancel my appointment?

Yes. Contact Bodycraft Customer Care or your preferred centre before your appointment, and our support team will assist you.

How do I request a refund?

Contact Bodycraft Customer Support with your appointment details. Refund requests are reviewed as per our refund policy.

How can I contact my nearest Bodycraft centre?

Use the Branch Locator to find your nearest centre or call the Bodycraft customer support number for assistance.

How long does grievance resolution take?

Every Bodycraft customer grievance is reviewed by our team. We'll keep you updated until your concern is resolved.

How can I share feedback about my visit?

Share your feedback by email or through the Bodycraft customer support form. If needed, it will be escalated to our grievance team.

Why patrons trust our support

1.Dedicated customer support

A team committed to helping you before, during, and after your visit

2.Multiple support channels

Reach us via phone, email, or your nearest Bodycraft

3.Responsive resolution process

Every concern is reviewed and addressed by the appropriate team

4.Support across Bodycraft locations

Assistance for both Bodycraft Salon and Clinic customers

5.Trusted Since 1997

Supporting customers with trusted beauty, skin, hair, and aesthetic services for over two decades

Contact Bodycraft Customer Care
and Grievance Support

Find your nearest Bodycraft Salon or Clinic and book your appointment.

Our corporate information

Need to raise a concern?

Find the right support

Your concern matters

How we resolve your concern

When we're available

Frequently
asked questions

Why patrons trust our support

company

salon

resource

clinic

Contact Bodycraft Customer Careand Grievance Support

Find your nearest Bodycraft Salon or Clinic and book your appointment.

Our corporate information

Need to raise a concern?

Find the right support

Your concern matters

How we resolve your concern

When we're available

Frequentlyasked questions

Why patrons trust our support

company

salon

resource

clinic

Contact Bodycraft Customer Care
and Grievance Support

Frequently
asked questions